The process from start to finish was very easy, it has given the family peace of mind that our elderly mother will be able to stay in her own home.

The replacement of the faulty unit was very quick, reported one day, despatched the next, recieved the next, superb service.

Good product and easy to set up with very helpful customer support

As I live in an area that has very bad reception, it took the 4th attempt to find a box that worked. Life Connect24 persevered to try and get me something that worked. Everyone I spoke to were very efficient, polite and patient. As I have only had the correct box for about a week, I can't comment on the workings of it all yet.

Easy to set up it has given me piece of mind that my mum is safe and can get help when needed .

Very good to know someone is there to help me thank you

Superb service when buying into this system. I found that because my phone line master socket was out of reach behind a very large and heavy Welsh dresser unit, so I was unable to connect the box to it. I called back and explained the problem mid-afternoon yesterday and a replacement device operating using a phone SIM card arrived mid-morning today. You couldn't beat that for service! Took about 10 minutes to read the manual and set it up. Tested both alarm buttons and they worked fine, getting a response in about 15 or so seconds each time. I'm a reasonably fit and active 82 year old, alone, being a widower and my family are pleased that I have got this system in place, just in case.

Had a little trouble setting up.But i contacted the team and they patiently talked me through it.

Excellent service quick delivery of the Lifeline and setup was very easy i work in the industry for the NHS and connect into the lifeline's all the time and the call centre are very quick to answer when you trigger the lifeline some suppliers take quite a while to dial through and answer the call 5 🌟

I have used Lifeline for a number of years and the staff have always been friendly and helpful. I regard this as an insurance!

Very good, thank you

ORDERED FOR MY MUM . PROCESS WAS EASY. FORMS NOT COMPLICATED. EASY SET UP.

Excellent customer service, very fast, and sent out a replacement keysafe when the original didn’t arrive. Five * service

Patient, helpful people on line and on phone. My installation of box easy instructions.

Excellent service super speedy Highly rated Super easy to set up

I feel a lot safer in my own home

Excellent service thank you

So far so good! Easy to install and quick to respond when checking connection. Peace of mind when leaving Mum on her own.

This lifeline has given me the confidence to stay home within the knowledge that help is at hand if needed has taken away the fear of living alone and feeling helpless

From the moment, I contacted this company, I was impressed with their customer service, information, pack, costs and ease of setting up. They talked me through how to set it up by phone, as I just couldn’t work out the leaflet. Then we filled in the online information form about who to call, medical information et cetera together on the phone. Far easier than me doing online or using paper. They were happy to do this. We then tested the machine three times and it worked. They even managed to get rid of the crackling we experienced. All in all I wouldn’t hesitate to recommend this company. They know what they’re doing and the product is fantastic. Hopefully we will never have to use it though!