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About LifeConnect24

LifeConnect24 is a dedicated national provider of a low-cost personal alarm service for anybody who is elderly, frail, or disabled living in the UK.

Our UK-based Emergency Response Centre has been awarded platinum accreditation by the industry body, the Telecare Services Authority. Our highly-trained team provides a 24/7 service to all LifeConnect24 customers, which has been assured by the accreditation from the TSA.

We’re proud to provide a 5-star service to every single one of our customers, but don’t just take our word for it. We’ve received more than 4,000 customer reviews, which you can read here.

With a wealth of experience in the telecare industry and countless lives saved, LifeConnect24 is the UK’s favourite personal alarm service. Our customer stories showcase just how vital our service can be. To find out more, call us today on 0800 999 0400 or read our Pendant Alarm Guide today.

Latest Alarm Technology

We use the latest Lifeline Vi Alarm and MyAmie Pendant by Tunstall – the UK’s leading manufacturer of telecare equipment.

All our customers receive a brand new Lifeline Alarm, with all the cables, adaptors, and attachments supplied. When your alarm arrives, all you need to do is plug it in and complete a test call.

With free next-day delivery and our simple ‘plug and play’ alarms, you can have everything up and running within just 24 hours of ordering. Enjoy peace of mind with the latest pendant alarm technology in the comfort of your own home. Order online or over the phone today.

Keeping Costs Low - Our Best Price Promise

We support the Government’s Technology Enabled Care Service (TECS) programme by offering the service at the lowest possible price.

We believe that we offer the most affordable personal alarm service available in the UK. If you don’t agree, then please give us a call, free on 0800 999 0400, and we will price match against any similar provider in your area.

Don’t forget: the special offer on our Annual Plan gets you 12 months service for the price of 9! That’s your very own personal alarm for just 32p a day.

The Personal Alarm Service

Our reputation is key! We don’t employ any salesmen and will never push you into buying our alarms. Most of our customers come from referrals, either from existing customers, loved ones or medical professionals who know the needs of our potential customers the most. Read some of our reviews from existing customers to hear first-hand how our service can truly change your life.

LifeConnect24 is rated Excellent
4.7 Average rating
7602 Reviews
  • Jamie K.

    Verified Customer

    I have had an alarm for sometime and the battery had run down, I rang the service dept and was sent a new box the next day, after a check test every thing was fine. Thank you for the swift service.

    Norwich, United Kingdom, 5 hours ago
  • Linda H.

    Verified Customer

    Very good service but had to contact support as pairing instructions for the necklace fob was not in the set up box.

    Tbilisi, Georgia, 6 hours ago
  • Peter T.

    Verified Customer

    Its fike,but your updatewith new alarm and chargeris not really compatable with the last products, in tha the last issue you could view the charging light and when the charging was complete, In the new equipment you do not know that the unit is carging and/or when the charging is complete, this i believe is a backward step Your booklet states that a charge should last a month with normal useage. Normal use is every day except when in the company of revations or frienda for a reasonable time, putting it on charge daily is not an answer when trying to consaerve electricity, and knowing when it is charged

    Liverpool, United Kingdom, 6 hours ago
  • Janice W.

    Verified Customer

    excellent professional customer support easy and straightforward for my son to install giving me a level of security thank you LifeConnect24

    Leicester, United Kingdom, 9 hours ago
  • Judy W.

    Verified Customer

    I'm a new customer after having a frightening experience & passing out at home on my own my family & I decided one of these was the answer for peace of mind both for me & them.

    Wokingham, United Kingdom, 2 days ago
  • Jan G.

    Verified Customer

    Very helpfull when trying to resolve a difficult situation

    Motherwell, United Kingdom, 3 days ago
  • Anonymous

    Verified Customer

    Excellent product, easy to install and reasonable monthy price for peace of mind. The customer service staff are friendly, professional and helpful. Very pleased and it keeps my mum safe.

    Milton Keynes, United Kingdom, 4 days ago
  • Marianne G.

    Verified Customer

    All well with the new lifeline alarm

    United Kingdom, 4 days ago
  • Mary C.

    Verified Customer

    Receipt and setup was seamless. I inadvertently set the alarm off, the response was quick and my mistake was no problem.

    Wokingham, United Kingdom, 4 days ago
  • RONALD F.

    Verified Customer

    Excellent service and ver quick delivery

    United Kingdom, 6 days ago
  • Anonymous

    Verified Customer

    Delivered on time, easy to set up , my mum is happy with it, my mum knocked the bracelet the other day and it set it off and the lady was lovely with my mum asking her if she was ok , , the older generation don’t like anything new but mum is very happy with it .

    Nottingham, United Kingdom, 6 days ago
  • Anonymous

    Verified Customer

    This system has brought the family peace of mind and is giving dad the independence he needs, both in the house and pottering in the garden. Initially I spoke with Jos who explained how the system worked and answered numerous questions. He was very helpful. Equipment arrived the next day, though the key safe took a bit longer. Excellent customer service from all. Set-up and testing was quick and easy. Very pleased with the purchase.

    United Kingdom, 1 week ago
  • Barbara C.

    Verified Customer

    Very prompt delivery easy to set up and great customer service

    "", 1 week ago
  • Jean C.

    Verified Customer

    Excellent service, next day delivery, simple set up, reliable service.

    "", 1 week ago
  • Alec L.

    Verified Customer

    Staff incredibly helpful and understanding. Excellent description of how it works. Pendant arrived on day stated and in delivery window. Very kind to dad when he accidentally set alarm off 2 nights running! Would highly recommend.

    "", 1 week ago
  • Nigel G.

    Verified Customer

    After an initial problem ordering online, the correct unit was dispatched. Easy to set up , especially with the help from the team at LIife Connect. Am now reassured that should I have a problem there will always be someone on hand to sort it out.

    "", 1 week ago
  • JOY B.

    Verified Customer

    Only had my alarm 5 days but already feel so much safer living on my own. The service is excellent & very easy to set up. Thank you all.

    "", 1 week ago
  • Jo D.

    Verified Customer

    Easy to purchase, set up and use! Bought for my mother after a fall, fractured hip and arms. She wants to return to independent living and this has made this possible for her to return to her own home with more peace of mind. She is wearing this as a pendant.

    "", 1 week ago
  • Anonymous

    Verified Customer

    The battery on my alarm died and the service to replace it was excellent . Kathleen

    "", 2 weeks ago
  • Anonymous

    Verified Customer

    Excellent service

    "", 2 weeks ago

Simple & Affordable Pricing

£15.99 per month
3 Months Free with Annual Plan
+ one-off £45 setup fee
  • Plug & Play Lifeline Vi Alarm
  • Waterproof MyAmie Pendant
  • 100m Alert Range
  • Neck & Wrist Strap
  • 24/7 Monitoring
Most Popular
New Technology
£16.00 per month
3 Months Free with Annual Plan
+ one-off £45 setup fee
  • Plug & Play Lifeline Vi Alarm
  • Waterproof Fall Detector
  • Fall Detection Service
  • Neck & Wrist Strap
  • 24/7 Monitoring
£18.99 per month
3 Months Free with Annual Plan
+ one-off £45 setup fee
  • Rapid Connection Technology
  • Plug-in Anywhere Digital Alarm
  • 600m Alert Range
  • Fall Detection Compatible
  • 24/7 Monitoring

Want to order your lifeline alarm service or have a question? Get in touch!