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About LifeConnect24

LifeConnect24 is a dedicated national provider of a low-cost personal alarm service for anybody who is elderly, frail, or disabled living in the UK.

Our UK-based Emergency Response Centre has been awarded platinum accreditation by the industry body, the Telecare Services Authority. Our highly-trained team provides a 24/7 service to all LifeConnect24 customers, which has been assured by the accreditation from the TSA.

We’re proud to provide a 5-star service to every single one of our customers, but don’t just take our word for it. We’ve received more than 4,000 customer reviews, which you can read here.

With a wealth of experience in the telecare industry and countless lives saved, LifeConnect24 is the UK’s favourite personal alarm service. Our customer stories showcase just how vital our service can be. To find out more, call us today on 0800 999 0400 or read our Pendant Alarm Guide today.

Latest Alarm Technology

We use the latest Lifeline Vi Alarm and MyAmie Pendant by Tunstall – the UK’s leading manufacturer of telecare equipment.

All our customers receive a brand new Lifeline Alarm, with all the cables, adaptors, and attachments supplied. When your alarm arrives, all you need to do is plug it in and complete a test call.

With free next-day delivery and our simple ‘plug and play’ alarms, you can have everything up and running within just 24 hours of ordering. Enjoy peace of mind with the latest pendant alarm technology in the comfort of your own home. Order online or over the phone today.

Keeping Costs Low - Our Best Price Promise

We support the Government’s Technology Enabled Care Service (TECS) programme by offering the service at the lowest possible price.

We believe that we offer the most affordable personal alarm service available in the UK. If you don’t agree, then please give us a call, free on 0800 999 0400, and we will price match against any similar provider in your area.

Don’t forget: the special offer on our Annual Plan gets you 12 months service for the price of 9! That’s your very own personal alarm for just 32p a day.

The Personal Alarm Service

Our reputation is key! We don’t employ any salesmen and will never push you into buying our alarms. Most of our customers come from referrals, either from existing customers, loved ones or medical professionals who know the needs of our potential customers the most. Read some of our reviews from existing customers to hear first-hand how our service can truly change your life.

LifeConnect24 is rated Excellent
4.7 Average rating
7732 Reviews
  • Josephine W.

    Verified Customer

    Excellent service from Lifeline 24! Friendly and efficient staff both on the sales team and the team answering personal alarm signal! New digital alarm installed easily and thoroughly checked with the Alarm answering team! Thank you for giving us peace of mind ! Would highly recommend!

    Bristol, United Kingdom, 19 hours ago
  • Terence C.

    Verified Customer

    Very easy process from start to finish. Great customer service.

    Lisburn, United Kingdom, 21 hours ago
  • Robert P.

    Verified Customer

    quick. efficient and reliable,

    Liverpool, United Kingdom, 1 day ago
  • Philip M.

    Verified Customer

    Smart easy box to set up call handlers very polite and helpfull

    Eastbourne, United Kingdom, 2 days ago
  • Mary C.

    Verified Customer

    Excellent and speedy service!

    Pontefract, United Kingdom, 2 days ago
  • Evelyne W.

    Verified Customer

    this is briliant and I think it will prove excellant for me.

    Harrow, United Kingdom, 2 days ago
  • Peter L.

    Verified Customer

    Triedthe Pendant but found it too sensitive so will now try the wrist. If this is similar will move the alarm with me when I go to strategic points here at home. Like Bathroom, Lounge, Bedroom etc. Not perfect but better than nothing! Thank You Peter Lucas

    Liverpool, United Kingdom, 4 days ago
  • LINDA D.

    Verified Customer

    Very helpful and informative would definitely recommend your services to other people

    Stevenston, United Kingdom, 5 days ago
  • Michael F.

    Verified Customer

    Having lifeline is vrey reassuring thank you Lifeline

    United Kingdom, 6 days ago
  • Trevor B.

    Verified Customer

    New digital base unit arrived promptly,I had to wait a couple of days to get some help to connect it.Conducted a test call then another call from out in the garden, everything worked ok.

    Walsall, United Kingdom, 6 days ago
  • Dilys O.

    Verified Customer

    The team were very helpful when testing the new alarm.

    Leeds, United Kingdom, 6 days ago
  • Anonymous

    Verified Customer

    Clear, concise and very efficient. Very happy with the product supplied, thank you for your help.

    Sunderland, United Kingdom, 6 days ago
  • Nigel H.

    Verified Customer

    Very good quality and excellent service thanks for your help and support nigel

    Spennymoor, United Kingdom, 1 week ago
  • Madeleine S.

    Verified Customer

    Very grateful for peace of mind with Lifeline. Thanks to everyone being there when we need them.

    Brecon, United Kingdom, 1 week ago
  • Martin b.

    Verified Customer

    Great service, the sales team was friendly and helpful, and it was a very easy setup.

    Ammanford, United Kingdom, 1 week ago
  • Peter L.

    Verified Customer

    I phoned with some queries and was answered by a very friendly and helpful gentleman who gave me a lot od useful information - and saved me the 20% VAT!

    "", 1 week ago
  • Barbara K.

    Verified Customer

    Exemplary service. Very responsive, helpful and pleasant to deal with.

    United Kingdom, 1 week ago
  • Elizabeth S.

    Verified Customer

    This was a replacement as I was so fed up with having so many false alarms. The replacement came promptly and Matilda talked me through putting it together. I had asked for the previous one to have the sensitivity lessoned. The replacement went off/false alarm less than 24 hours after being set up. When it went off falsely about 7 hours later I asked Customer Services to reduce the sensitivity of the new one!!! This was duly done, and so far so good. I decided to buy a personal alarm as I have now passed the age when my husband fell down the stairs & knocked himself out. Luckily I heard him. He has since died & I live alone. ( I could not write this below)

    Sheerness, United Kingdom, 1 week ago
  • Anonymous

    Verified Customer

    Spoke to a very helpful person called Carey. Answered all my questions. Delivery was next day

    Islington, United Kingdom, 1 week ago
  • Val W.

    Verified Customer

    The earlier installation failed and the replacement was promptly provided. Good service.

    Catford, United Kingdom, 1 week ago

Simple & Affordable Pricing

£15.99 per month
3 Months Free with Annual Plan
+ one-off £45 setup fee
  • Plug & Play Lifeline Vi Alarm
  • Waterproof MyAmie Pendant
  • 100m Alert Range
  • Neck & Wrist Strap
  • 24/7 Monitoring
Most Popular
New Technology
£16.00 per month
3 Months Free with Annual Plan
+ one-off £45 setup fee
  • Plug & Play Lifeline Vi Alarm
  • Waterproof Fall Detector
  • Fall Detection Service
  • Neck & Wrist Strap
  • 24/7 Monitoring
£18.99 per month
3 Months Free with Annual Plan
+ one-off £45 setup fee
  • Rapid Connection Technology
  • Plug-in Anywhere Digital Alarm
  • 600m Alert Range
  • Fall Detection Compatible
  • 24/7 Monitoring

Want to order your lifeline alarm service or have a question? Get in touch!