- Home
- Personal Alarms
- All Products
- How it Works
- Reviews
- About Us
- Contact Us
- Referrals
- Professionals
- Blogs / Articles
Contact Us
- Phone: 0800 999 0400
- Sales Team: 0800 030 8999
- Email: info@lifeconnect24.co.uk
- 11 Robberds Way
Bowthorpe, Norwich
NR5 9JF
What do the Personal Alarm Buttons do? This a common question from potential alarm users, and today we can provide you with the answers you need. The Lifeline Vi Alarm Base Unit is manufactured by Tunstall and contains the very latest Telecare technology. This is a guide to the Lifeline Personal Alarm buttons.
Firstly, let’s take a quick look at the personal alarm base unit. The Lifeline Vi Alarm Unit contains the very latest Telecare technology. The base unit is compact and will easily fit in with other bits of furniture in your home.
The Lifeline Vi Alarm Unit features a loudspeaker and microphone. The speaker is loud enough to be heard even if the alarm user is in another room. The Alarm Unit also features three important personal alarm buttons.
We pre-programme all of our personal alarms before they’re dispatched. To get started, simply plug the base unit into your telephone socket and a power socket. Then connect your telephone to the back of the unit using the adaptor provided. Turn the power socket on and you are ready to test your new alarm.
To learn what the different personal alarm buttons do, tap or move your mouse over the interactive image below.
The red button is perhaps the most important of the three personal alarm buttons. It works in the same way as the red button on your MyAmie Pendant. You can press this button in an emergency situation, just like you would your pendant. Pressing the red button will send an alert through to our TSA-accredited 24/7 Response Team.
The green button allows you to cancel alarm calls, but do not feel the need to use it.
If you raise the alarm accidentally, please just wait for the Response Team to answer and then let them know you are okay.
The third of the personal alarm buttons is the yellow button. This is the Home/Away button. You should not press this button unless a member of the LifeConnect24 team specifically instructs you to do so.
If you are going to be away from the property for a long period of time, we ask that you notify us by calling 0800 999 0400 so that we can update your account.
Once your new alarm has been installed and tested, your pendant will connect you to our 24-hour Response Team. They work all year round to ensure that you always have somebody to call for help.
