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Why Choose Us?

Here at LifeConnect24, we go above and beyond for our customers. Safety is our first priority. LifeConnect24 is a dedicated national Personal Alarm company, which provides a low-cost Personal Alarm service for anyone who is elderly, frail, or disabled living in the UK and Ireland.

Our UK-based Response Team is TSA Accredited and provides a platinum service. This assures customers that they will receive the highest standards of care available. What’s more, the team is available 24/7, 365 days a year – so you know that you always have somebody to call for help!

Alarm Units

More on our Life-Saving Personal Alarm Service

The Latest Pendant Alarm Technology

We use the Lifeline Vi Alarm and MyAmie Pendant, both of which are the latest models from Tunstall, the UK’s leading manufacturer of telecare equipment.

All customers receive a brand new Lifeline Vi Alarm with all the cables, adaptors/filters and power supplies required. Once it arrives, all that customers need to do is plug it into their telephone socket and the mains power, before making a test call with our Response Team.

Keeping Costs Low – Our Best Price Promise

We support the government’s Technology Enabled Care Service (TECS) programme by offering the Lifeline alarm service at the lowest possible price.

We believe that we offer the most affordable Personal Alarm service available in the UK. If you don’t agree, then please give us a call for free on 0800 999 0400, and we will price match against any similar provider in your area.

Our Reputation is Key – No Salesmen Here!

We don’t employ salesmen to sell our Personal Alarms direct to the elderly. Most of our customers come from referrals, either from existing customers, loved ones or medical professionals who know the needs of our potential customers the most.

With this in mind, our reputation is key, so we pride ourselves on our exemplary customer service. We do have a “no quibbles” Money Back Guarantee but, unsurprisingly, we rarely get asked about it.

An Easy-to-Use Alarm Service

Just One Click of a Button

If you feel unwell or suffer from a fall, all you need to do is press the red help button on your MyAmie Pendant or Lifeline Vi Alarm unit. This will send an alert call through to our 24-Hour Response Team.

Instant Support and Care

Once the alarm has been activated, the Response Team will receive an instant alert and respond over the alarm’s built-in loudspeaker. A member of the Response Team will speak with you to see what has happened before taking action.

The team member will then begin contacting the relatives, friends, and/or neighbours you selected to be your emergency contacts. If you require medical attention, the Response Team will also contact the emergency services. Whilst you’re waiting, the Response Team will continue to reassure and check on you to see that you are okay.

Help Arrives

Before you know it, help will have arrived at your home. Your loved ones will be able to help you back to your feet and the paramedics will be able to provide you with medical attention.

To ensure that your emergency contacts/paramedics are able to enter your home, we advise installing a keysafe on an exterior wall. We will be able to share the combination code with the paramedics.

Simple & Affordable Pricing

£15.99 per month
3 Months Free with Annual Plan
+ one-off £45 setup fee
  • Plug & Play Lifeline Vi Alarm
  • Waterproof MyAmie Pendant
  • 100m Alert Range
  • Neck & Wrist Strap
  • 24/7 Monitoring
Most Popular
New Technology
£16.00 per month
3 Months Free with Annual Plan
+ one-off £45 setup fee
  • Plug & Play Lifeline Vi Alarm
  • Waterproof Fall Detector
  • Fall Detection Service
  • Neck & Wrist Strap
  • 24/7 Monitoring
£18.99 per month
3 Months Free with Annual Plan
+ one-off £45 setup fee
  • Rapid Connection Technology
  • Plug-in Anywhere Digital Alarm
  • 600m Alert Range
  • Fall Detection Compatible
  • 24/7 Monitoring
LifeConnect24 is rated Excellent
4.7 Average rating
7732 Reviews
  • Josephine W.

    Verified Customer

    Excellent service from Lifeline 24! Friendly and efficient staff both on the sales team and the team answering personal alarm signal! New digital alarm installed easily and thoroughly checked with the Alarm answering team! Thank you for giving us peace of mind ! Would highly recommend!

    Bristol, United Kingdom, 19 hours ago
  • Terence C.

    Verified Customer

    Very easy process from start to finish. Great customer service.

    Lisburn, United Kingdom, 21 hours ago
  • Robert P.

    Verified Customer

    quick. efficient and reliable,

    Liverpool, United Kingdom, 1 day ago
  • Philip M.

    Verified Customer

    Smart easy box to set up call handlers very polite and helpfull

    Eastbourne, United Kingdom, 2 days ago
  • Mary C.

    Verified Customer

    Excellent and speedy service!

    Pontefract, United Kingdom, 2 days ago
  • Evelyne W.

    Verified Customer

    this is briliant and I think it will prove excellant for me.

    Harrow, United Kingdom, 2 days ago
  • Peter L.

    Verified Customer

    Triedthe Pendant but found it too sensitive so will now try the wrist. If this is similar will move the alarm with me when I go to strategic points here at home. Like Bathroom, Lounge, Bedroom etc. Not perfect but better than nothing! Thank You Peter Lucas

    Liverpool, United Kingdom, 4 days ago
  • LINDA D.

    Verified Customer

    Very helpful and informative would definitely recommend your services to other people

    Stevenston, United Kingdom, 5 days ago
  • Michael F.

    Verified Customer

    Having lifeline is vrey reassuring thank you Lifeline

    United Kingdom, 6 days ago
  • Trevor B.

    Verified Customer

    New digital base unit arrived promptly,I had to wait a couple of days to get some help to connect it.Conducted a test call then another call from out in the garden, everything worked ok.

    Walsall, United Kingdom, 6 days ago
  • Dilys O.

    Verified Customer

    The team were very helpful when testing the new alarm.

    Leeds, United Kingdom, 6 days ago
  • Anonymous

    Verified Customer

    Clear, concise and very efficient. Very happy with the product supplied, thank you for your help.

    Sunderland, United Kingdom, 6 days ago
  • Nigel H.

    Verified Customer

    Very good quality and excellent service thanks for your help and support nigel

    Spennymoor, United Kingdom, 1 week ago
  • Madeleine S.

    Verified Customer

    Very grateful for peace of mind with Lifeline. Thanks to everyone being there when we need them.

    Brecon, United Kingdom, 1 week ago
  • Martin b.

    Verified Customer

    Great service, the sales team was friendly and helpful, and it was a very easy setup.

    Ammanford, United Kingdom, 1 week ago
  • Peter L.

    Verified Customer

    I phoned with some queries and was answered by a very friendly and helpful gentleman who gave me a lot od useful information - and saved me the 20% VAT!

    "", 1 week ago
  • Barbara K.

    Verified Customer

    Exemplary service. Very responsive, helpful and pleasant to deal with.

    United Kingdom, 1 week ago
  • Elizabeth S.

    Verified Customer

    This was a replacement as I was so fed up with having so many false alarms. The replacement came promptly and Matilda talked me through putting it together. I had asked for the previous one to have the sensitivity lessoned. The replacement went off/false alarm less than 24 hours after being set up. When it went off falsely about 7 hours later I asked Customer Services to reduce the sensitivity of the new one!!! This was duly done, and so far so good. I decided to buy a personal alarm as I have now passed the age when my husband fell down the stairs & knocked himself out. Luckily I heard him. He has since died & I live alone. ( I could not write this below)

    Sheerness, United Kingdom, 1 week ago
  • Anonymous

    Verified Customer

    Spoke to a very helpful person called Carey. Answered all my questions. Delivery was next day

    Islington, United Kingdom, 1 week ago
  • Val W.

    Verified Customer

    The earlier installation failed and the replacement was promptly provided. Good service.

    Catford, United Kingdom, 1 week ago

What Our Customers Say About Us

"I was first struck by the immediate polite voice at the end of the line. The whole experience was easy and systematic and my mum now has the support she needs."

Mrs Sarah Smith

"They promised next day delivery and that’s what happened. The alarm means my son knows that I am safe, which makes me feel a lot more settled. Thank you for a brilliant service."

Mr Joe Doherty

"LifeConnect24's staff are welcoming and friendly over the phone. They understand that the person on the other end may be an older person who may struggle with technology."

Ms Janet Moss

"Fast delivery ready for my return from hospital. Easy to set up and wear, plus it give me and my family peace of mind that I am safe. I recommend Lifeline very highly to all."

Mr Thom Vincent

"Everything was well packaged and arrived safely. In fact, this morning, after 24 hours at home, my mum had a fall and has to use the alarm, so I know it works brilliantly."

Mrs Katherine Todd

Lifeline Case Study
Mr Peter Johnson

"Since his personal alarm was installed, Peter’s self-confidence has been given a real boost. Now he feels safer than ever in his home. Peter says..."

Want to order your lifeline alarm service or have a question? Get in touch!